Tag: Customer Experience
Why small businesses can’t afford to ignore AI in the post-pandemic world
Introduction It’s a wild world out there, and boy, has it changed. The pandemic has brought in new and unprecedented challenges for small businesses. You might be wondering, “How the heck am I going to survive this?” Well, there’s one answer that can give you a competitive edge – AI. That’s right, artificial intelligence. Don’t…
Customers are demanding you to integrate AI and chatGPT into your e-commerce strategy
Let’s talk about AI and e-commerce, and how you can integrate the two to make your business more customer-centric. First off, why is AI important for e-commerce? Well, it’s all about the customer. By leveraging AI, you can better understand your customers’ needs and preferences, and tailor your offerings to meet those needs. This means…